Shipping & Returns

Shipping & Returns Policy

At FiresideFur, we are dedicated to delivering our premium products safely and efficiently to your doorstep, wherever you are in the world.

✈️ 100% Complimentary Worldwide Shipping

We are proud to offer free standard shipping on all orders globally. To guarantee premium craftsmanship and pristine condition, orders are processed within 1–3 business days and dispatched from our specialized international fulfillment hubs.

🕒 Estimated Delivery Times:

  • United States: 10–15 business days
  • Rest of the World: 12–20 business days
*Please note: Delivery times may be slightly extended during peak holiday seasons or customs clearances.

🌐 Duties, Taxes & Currency

All prices on our storefront are displayed and processed in USD.

  • For US Customers: 🇺🇸 Tax & Duty-Free. All import duties, customs fees, and taxes are fully covered by us. No hidden fees at checkout or delivery.
  • For International Customers: 🌐 Duties & Taxes Covered. We take care of customs duties and taxes for most countries worldwide. You don't need to pay anything extra—we've got it covered!

🛡️ Fully Insured Shipping & Tracking

Every single package we send is 100% insured against loss or damage in transit.

  • Live Tracking: A shipping confirmation email with a clickable tracking link will be sent to you the moment your package leaves our facility.
  • Peace of Mind Guarantee: In the rare event that your package is lost, stuck, or returned by the carrier, please contact us immediately. We will arrange a priority replacement shipment at no extra cost to you.

🔄 30-Day Money-Back Guarantee

We want you to absolutely love your purchase. If you are not completely satisfied with your order, you can return it within 30 days of delivery for a full refund.

Items must be unworn, unwashed, and in their original packaging with tags attached. Please review our full Refund Policy for return instructions.

Have Questions About Your Delivery?

Our dedicated customer support team is available to assist with tracking, shipping adjustments, or general inquiries.

📧 Email: hello@firesidefur.com 💬 Or click the Live Chat icon at the bottom right for instant help.