Shipping Policy
Shipping & Returns
Shipping Locations
We offer free worldwide shipping on every order! Most of our products are shipped from Asia and can reach nearly every country.
- USA Orders: All import duties and taxes are covered by us.
- Other Countries: Orders are shipped with no added taxes from our side, though you may be responsible for local duties or customs fees.
Processing & Delivery Time
- Orders are typically processed and shipped within 1–3 business days.
- Delivery usually takes 10–20 business days, depending on your location.
- During busy seasons or due to customs/postal delays, delivery may take longer.
Tracking: Every order comes with a tracking number, which will be provided once your order ships.
Lost or Delayed Packages
- All shipments are insured.
- If your package is lost in transit, held at customs, or returned, we will resend your order with priority shipping and full tracking.
- Contact us if this happens—we’ve got you covered.
Customs & Taxes
- Prices on our site are in USD.
- USA orders: duties & taxes are included.
- Other countries: local duties or taxes may apply, depending on your customs regulations. These charges are the customer’s responsibility.
Returns
If you are not 100% satisfied, return your order within 30 days for a full refund.
Contact Us
Need help? You can email us at hello@firesidefur.com, or simply click the Chat button on our website to message us directly. We’re happy to assist!